Who controls the data and how to contact us
ФОП Малекхоршіді Мохсен, tax ID 3118825671, is the party that determines the purposes and core means of personal data processing within astrafate.com.
For questions about data processing, access, correction, deletion, restriction of processing, or legal requests, the user may contact legal@astrafate.com.
Where required, the service provides additional controller details and formal contact information in relevant checkout and corporate documentation: Email: legal@astrafate.com; Website: https://astrafate.com.
What data we process
astrafate.com may process the following personal data: name, gender, date of birth, time of birth, email address, account data, technical session data, device information, IP address, cookies, and payment data to the extent provided by the payment provider.
If the user contacts support, we may also process the content of the request, the message history, and the data needed to identify the order and restore access to the result of the ordered service.
If the user uses third-party authentication methods or external platform integrations, the service may also receive and process identifiers, technical parameters, and other data transmitted by such services to the extent necessary for authorization, access delivery, and proper interface operation.
Purposes of processing
We use personal data to calculate and automatically provide a personalized informational report as the result of the service, place orders, accept payment, create an account, grant access to the service result, support the user, prevent fraud, and improve the service.
The data entered by the user and related parameters are processed because without them it is impossible to provide the personalized service ordered on astrafate.com.
Legal basis and consent
By submitting data through site forms, registering, placing an order, or paying for a service, the user confirms that they provide the data voluntarily and consent to its processing to the extent necessary to perform the contract and operate the service.
Depending on the specific operation, the legal basis for processing may include performance of a contract, user consent, compliance with legal obligations, and the service’s legitimate interests in security, fraud prevention, infrastructure support, and product improvement.
If a separate function requires additional consent, that consent is requested through the site interface before the relevant form is submitted.
Transfer to third parties
We may share data only with the contractors and services without which astrafate.com cannot operate: payment providers, hosting platforms, authentication services, email delivery services, and data storage providers.
Such transfer occurs only to the extent necessary to perform a specific function, such as payment confirmation, user authentication, or sending a system email.
If certain services, contractors, third-party AI services, or infrastructure platforms are located outside the user’s country, data may be processed or transferred to other jurisdictions to the extent necessary to operate the service and fulfill the order.
We do not sell users’ personal data to third parties.
Storage, security, and user rights
We apply reasonable technical and organizational measures to protect data from accidental loss, unauthorized access, alteration, and disclosure.
Personal data is stored for as long as necessary to perform the contract, provide access to the result of the ordered service, comply with legal requirements, resolve disputes, and maintain internal records.
The user may request access to their data, correction, update, deletion, restriction of processing, objection to certain processing activities, and data portability to the extent applicable under law and in light of the nature of the service. Requests may be sent to legal@astrafate.com.
Where processing is based on consent, the user may withdraw that consent for the future without affecting the lawfulness of processing carried out before withdrawal.
We may retain information that we are required to keep by law or that is necessary to confirm a completed transaction, resolve a dispute, protect the service’s rights, or comply with binding legal requirements.
Cookies and policy changes
astrafate.com uses cookies and similar technologies for authentication, saving user settings, proper interface behavior, and security.
The user may restrict cookies in browser settings, but this may affect the correct operation of some site features.
We may update this Privacy Policy. The new version takes effect when published on astrafate.com unless the version itself states a different effective date.